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Buchanan Group has assembled a first rate management team drawing talent from both inside and outside of the death care industry.
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Bruce W. Buchanan, Principal
During his tenure, Bruce has transformed Buchanan Group from a pre-need sales company into a funeral and cemetery management services organization. "Our industry’s future hinges on an ability to blend compassion with progressive management and marketing practices." Bruce has equal experience managing both funeral homes and cemeteries. He spent twenty years in the communications field before joining the company. Currently he sits on the boards of Flanner & Buchanan Funeral Centers, Washington Park Cemetery Association and National Mutual Life Insurance Company. He has a BA degree in Political Science from Indiana University and a MS degree in Journalism from Ohio University. Bruce has made numerous presentations to regional and national organizations about his company’s community centers, software memorial program and other unique promotional concepts. |
Brian Buchanan, Principal
Brian has over 22 years experience in both mortuary and cemetery management. As a licensed funeral director, Brian has knowledge in planning and operating single or multi-location locations. He is president of Flanner & Buchanan Funeral Centers, which has ten locations in greater Indianapolis. He is on the Board of Directors of Washington Park Cemetery Association. He is currently chairman of the cremation committee for the Indiana Funeral Directors Association. Brian has also been active in Selected Independent Funeral Homes, Young Presidents Organization, and various industry study groups. Brian received his law degree from Indiana University and his B.A. from Denison University. He is a graduate (Salutatorian) of Mid American College of Funeral Service. |
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Tony Lloyd, Executive Vice President/COO, MBA
Tony brings 13 plus years of healthcare management experience to Buchanan Group. Specializing in multi-location regional operations he has expertise in finance and budgeting, administration, and operations. He achieves results through strategic planning and successful team building techniques. "The book Who Moved My Cheese, is very appropriate for the challenges facing our industry. We will see unparalleled innovation and change over the next 10-15 years, unlike the industry has every seen. The digital age will ultimately impact our business in ways we cannot imagine. Our responsibility is to be ahead of the curve." Tony received his BSBA in Business Administrations from Indiana Wesleyan University and his MBA from the same institution. |
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Jon Shults, Vice President, Sales and Marketing
Jon brings over 11 years experience in cemetery operations, sales management, marketing and advertising to Buchanan Group. Prior to that he was vice president of sales and operations in a construction firm overseeing project management and personnel. He performs as a guest speaker at many social and fraternal organizations promoting the concepts of our vision in total family service and care. "Our industry’s growth as a service provider is totally dependent upon informing families that a life lived should be celebrated in memory. It is incumbent upon us to change traditional thinking in funeral service and burial concepts." Jon was a stuntman in motion pictures and television for many years appearing in movies such as Born on the fourth of July and Robocop, as well as the television series Dallas and Walker Texas Ranger. |
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Carlos Figueroa, Vice President, Controller
Carlos joined the company in September 1998 and is responsible for client accounting operations, corporate finance, HR and MIS systems. He brings twenty years experience in finance and administration with large, multi-company corporations both in the United States and international. He earned his Masters degree in Accounting from Long Island University in 1987. Carlos is experienced managing large functions and achieves maximum efficiencies and productivity through empowerment of staff to identify and pursue ongoing process improvement. |
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Barbara Milton, Vice President of Community Relations, Benefit Plan Coordinator
“It’s never been done that way” is Barb's Calling card. Believing that “people die similarly but live uniquely” Barb is passionate about consumer education and making family decisions before the death occurs. Having transitioned from a successful retail and wholesale career Barb brings a new perspective to the table. Spending wisely requires education as well as planning. A death is a memory, as family and friends; we will all carry with us forever. Barb is taking the message to the mall as well as speaking regularly to groups of all sizes, interests, and locations. Currently, Barb is spearheading FEP, a corporate voluntary benefit program that allows a family to budget their needs through an affordable paycheck deduction. Having served as a family advisor, location property manager, as well as celebrant Barb’s background is varied and bridges consumer interests. Currently serving as a national officer and board member of the American Business Women’s Association Barb continues active with a number of local groups. Barb has a History and Fine Arts background from Wittenberg University in Springfield, Ohio with continued studies in Business Management through Kansas University. |
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Tim Elson, Vice President of Sales/General Manager
Tim has a Bachelor Degree in Business administration and has served the Buchanan Group and their associated companies for over 29 years. He started the first in-house sales program and served as it sales manager for the next 11 years. He was Vice President/General Manager for Floral Park Cemetery Association and during this time he was directly involved in developing the first combination cemetery, funeral and family center for Floral Park Cemetery Association. He was Vice President of Business Development, he was instrumental in bring Honor Life Memorial (MM) to Indianapolis, acquired the Indianapolis Catholic Archdiocese Cemetery Assoc. management and sales contract. He has served on the Indiana Cemetery Assoc. Board of Directors and has attended the Indiana Cemetery and Funeral University. He is now serving as Vice President of Sale for Buchanan Group and is responsible for sales at Flanner and Buchanan Funeral Centers at the following locations, Broadripple, Carmel, Oaklawn, Hamilton and Catholic Cemetery Association, Hamilton Memorial Park and Oaklawn Memorial Garden of which he also serves as the General Manager. Tim brings years of experience from serving in variety of management and development areas of our profession. |
Mark McCrocklin, Vice President of Sales, General Manager
Mark has been employed with the Buchanan Group for twenty-four years. He oversees the daily operation of Washington Park East Cemetery and Funeral Center, the Community Life Center, Memorial Park Cemetery, Legacy Funeral Center and the Lawrence Flanner and Buchanan Funeral Center. Additionally, Mark serves as the Secretary for the Washington Park Services board of directors. |
Susan Rush, Vice President, Human Resources
Susan joined Buchanan Group in December 1998 and is now responsible for all human resource activity for the associated companies. She continues to develop the HR Department as a source of support for implementing strategic changes, employee relations, recruiting, training, benefits, and legal compliance.Susan Rush, VP of Human Resources, graduated from Indiana University Purdue University Indianapolis on December 31, 2006 with her Bachelor of Science degree in Business, majoring in Human Resource Management. Susan is currently completing her BA with a concentration in HR Management through the Kelley School of Business at IUPUI. Additionally, she is a member of the Society for Human Resources Managers (SHRM), the Human Resource Association of Central Indiana (HRACI), and the American Society for Training and Development (ASTD). |
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